The Grid Terms of Service.

Welcome to The Grid, an online marketplace to connect merchants and clients for the treatment of chronic issues with alternative (non-prescription) options[1]. Here, at The Grid, we respect and value your business and privacy, and have set up these terms of service (“Terms”) which are a binding agreement between yourself, The Grid’s other users and ourselves.

 

The Grid is an online bazaar; we are not the sellers or buyers and have no option to facilitate or endorse any of the transactions. We are only a tool to help professionals to advertise their products and services and to provide treatment seekers with the option to locate and transact with such professionals. We do not monitor, endorse or otherwise check the advertisements and stores used through the marketplace. However, if we become aware of any offensive or infringing content, we may block both the content and the infringing user.

 

You are solely responsible for the advertisement you publish through the platform and anyway it may be used, and you license us to use it according to these terms of service.

 

Moreover, when you use this service personal information about yourself and about your end-users may be retained.

 

Lastly, as we operate this service on a best effort basis, and cannot ensure the stability and availability of various devices, networks, and files, we shall not be liable to any damages arising from the use of the service.

 

We request that you read the full terms and that you agree to them prior to entering into an agreement with The Grid.

 

1. Registration, Eligibility: Two types of users use The Grid platform, Merchants and Users. Users don’t register (and cannot register) and may use the Grid Platform according to this Agreement. Without accepting this Agreement, a User cannot obtain any rights relating to the service and is only subject to our Privacy Policy for end-users.

   1. Who Can Register? Merchants need to pass a registration process that includes filling out an Insertion Order. In order to register for the services, we may perform several actions to verify your identity, including the authentication of your email account, or validation of other information such as your phone number and skype account.

   2. Eligibility: When you register, you state and warrant that you adhere to our eligibility terms, as stated hereunder.

      1. Corporation: If you are a corporation, you hereby warrant that you are a valid corporation, business, partnership, non-profit entity and/or government agency, which is solvent and may enter into these binding terms. You hereby warrant that the first user who opened an account is the designated agent who is authorized to enter into these terms on your behalf.

      2. Person: If you are a real person, you hereby warrant that you are alive, well and able to enter into an agreement. You also warrant that you are over 18 years of age.

      3. No Enemy State: You do not reside in any proscribed state nor in any state that is embargoed by the United States Department of Commerce or any applicable law; these include North Korea, Iran, Libya and other states that are listed in the US Embargo website.

      4. Solvency: You are solvent and have not filed for bankruptcy, liquidation, debt arrangement or otherwise lost your ability into entering into agreements such as these terms.

      5. Previously Blocked: You were not previously blocked by us from having an account.

      6. Licensed To Operate: Your operation in providing [alternative treatment] is either licensed in the jurisdiction you operate from or is exempt from licenses. The products and/or services you provide via the services are not in violation of any laws and/or regulations and they will at all times be used in a manner that does not inflict harm.

      7. No Money Laundering Activities: Neither the funds used to set up your business nor the services you provide are in violation of applicable money laundering laws.

2. The Services: We provide the following services as a part of the “service” and or “services”; where these terms refer to the term “Services” and/or “Service” they refer to the services provided under this agreement and defined in this article. It may add other services and functionality and/or modify some of the services according to future decisions. However, material changes in the service shall be posted. Most services require an Insertion Order to be executed.

   1. Design: Design Services are provided upon request. For design, you will send us your ideas and general specifications. We shall send you the first draft based on such ideas and specifications and provide you with up to three (3) rounds of comments and changes at no extra charge. Upon receiving our drafts in each round, you will have three business days to respond and comment, request changes or approve our work. If you paid for it, you will receive both banners in various sizes and the vector (original) files; otherwise, we only provide the banners in PNG or PDF formats.

   2. Store Operation and Integration: Store Operation and Integration Services are provided upon request. For this, we will assist you in setting up your store via an on-line platform or based on store templates that we have.

   3. Autosale Bot: Autobot is our automated store bot. If you ordered it in an Insertion Order, then we will provide you with the limited license to use the autosale script in your store.

   4. Showcase Stand & Showcase Presentation: If you purchased a showcase package, we may provide you with the option to present your store in one of our showcase events. In such a case, you shall be responsible to bring all required stands, draping, marketing material and to adhere to the venue’s restrictions. If you also purchased a presentation package, we shall provide you the opportunity to present your store on stage.

   5. Additional Services: Our Insertion Orders may include additional services that may be billed according to the Insertion Order.

3. Exclusivity: Unless stated otherwise, none of our services to you are exclusive and we do not provide exclusivity to any of our clients. If you purchase an exclusivity package, it shall be for your type of business and for a limited community, as detailed in your Insertion Order.

4. Copyright and Intellectual Property Rights in Materials: If we design specific materials to you, we convey all ownership upon receiving payments from you. Meaning that these are “works for hire” and that they are yours. If we used third-party libraries that cannot allow us to convey ownership, we will provide you with the same license we received it from them. Please note that we need your materials to adhere to our Content Policy set forth; don’t use trademarked names for your store or other things that may later cause us damage.

5. Our License To You: For software, scripts, bots and other code we provide you, we retain full ownership and give you permission, for the duration of the purchase order, to use one copy of such licensed materials, just in order to provide your customers with the service in accordance with applicable laws and regulations. We retain all other intellectual property rights in such works, and your license is temporary, limited, non-transferrable, non-assignable, and solely for one copy and one end-user.

6. Your Insurance & Liability: You represent and warrant that you are covered with sufficient insurance to cover all damages caused to your customers based on product liability or any other tort and that your insurance exempts and covers us as well. Moreover, you are fully liable for any damage that any of your clients shall suffer from the products and/or services you sell and shall perform period quality controls and other inspections.

7. Bone-Fide Sale: We operate a scam-bot to allow our users to report malicious, scammy, or otherwise objectionable sellers. You acknowledge that if we receive reports relating to your account that indicate any illegal, immoral, or otherwise objectionable use, we may suspend your use of the Services immediately, without any refund.

8. GDPR Adherence: You shall, at all times, adhere to the rules of the Regulation (EU) 2016/679 General Data Protection Regulation and all applicable privacy laws. At all times you shall exercise best care and refrain from collecting excess data and shall delete all unnecessary data promptly after it being no longer relevant. You shall provide your clients with human-readable privacy policy and shall appoint a data protection officer, as well as adhere to all other stipulations of the GDPR.

9. Lowest Price Guarantee: The Grid is a social platform; therefore, we request that all prices presented to our clients are at all times the lowest prices you provide any of your clients. This means that if you have a sale, limited offer or other discount-based transaction, you must decrease all prices to our clients as well.

10. Payment: In any case where we executed a binding Insertion Order, then the terms of the Insertion Order shall supersede this form. Otherwise, the payment terms stipulated herein shall apply.

    1. Monthly Recurring. All payments are monthly recurring and are billed on the first day of each month. Cancellation shall be made until the 15th day of each month, for the next month’s recurring billing.

    2. Refunds. All services are tailor-made for your order and therefore cannot be refunded. If you wish to have a refundable transaction, then we may allow so, by providing you a waiting delay of 45 days before commencing work on any Insertion Order. In such a case, you will have 14 days to cancel your Insertion Order from the date the Insertion Order was made.

    3. Taxes. You are responsible for all and any taxes that may result from your use of our services.

11. Acceptable Use Policy: We employ a strict Acceptable Use Policy, which a violation of may cause termination of your account and suspending all funds held until further investigations. The Acceptable Use Policy limits: (a) the use of the services to a reasonable level; (b) a limit on using the service with harmful content, such as content infringing on the rights of third parties or the law (c) use of the services to compete with us; (d) reselling the service to others; (e) use of the services to commit a crime; (f) use of the services to access unauthorized material; and (g) generation of false clicks or traffic.

12. Additional Restrictions: You shall not: (i) copy, distribute or modify any part of the service without our prior written authorization; (ii) use, modify, create derivative works of, transfer (by sale, resale, license, sublicense, download or otherwise), reproduce, distribute, display or disclose Content (as defined below), except as expressly authorized herein; (iii) disrupt servers or networks connected to the service; (iv) use or launch any automated system (including without limitation, "robots" and "spiders") to access The Grid service; and/or (v) circumvent, disable or otherwise interfere with security-related features of the service or features that prevent or restrict use or copying of any Content.

13. Content Policy: By providing us with visual, textual, audiovisual, or other material, you hereby accept our Content Policy as set forth. You acknowledge that any violation of the Content Policy may cause termination of your service, removal of your content and legal action by both ourselves and the person whose rights were infringed.

    1. What is “Content”? For the purpose of these Terms, the term Content shall refer to: (i) images and/or text and/or videos used in submitting content through the service, as well as comments; (ii) images or videos retrieved from third parties in such items; (iii) description, text and information processed through service; (iv) submissions made through service.

    2. Guidelines: You hereby warrant that your Content is not offensive and does not infringe the right of any third party, including, but not only:

       1. Intellectual Property Infringing: Your Content does not infringe any third-party copyright, design, patent, trademark, trade secrets or any other intellectual property rights.

       2. Pornography: Your Content does not contain any text, image or depiction including nudity, profanity, sexual activity, sexual innuendos, sexually offensive or otherwise obscene.

       3. Slanderous: Your Content does not slander, defame or otherwise harm the good name of others.

       4. Hate Speech and Racism: Your Content does not include any hate speech or racist opinions, as well as does not incite others to violent acts against persons solely based on their inclusion in a specific group.

       5. Scams: Your Content is not used to initiate or encourage any participation in a scam, market manipulation, pyramid scheme, religion, alcoholics anonymous meetings, cults, phishing or otherwise any use which may be used to extract goods and/or money from others, including any virtual property.

    3. License: You hereby warrant that you are the sole owner and proprietor of any content you distribute through the service or that you are the exclusive licensee of such content. For the service, you hereby grant us a license to use your Content through the service and according to its functionality and your Insertion Order. Meaning, if you paid for banners, you provide us the right to display them.

    4. Warranty: You hereby warrant that you are either a sole proprietor or a designated licensee of any Content you post through the service and that no other party's rights are infringed or violated by your use of the content and the Service. You also warrant that no legal claim, dispute or lawsuit was filed against you or threatened against you for publishing content through the Service.

    5. Content Takedown Policy: We put many efforts to respect people’s legal rights, and therefore shall comply with all state regulations regarding third party rights. Should you encounter any content which you believe to be in violation of any of your rights, good name or copyrights, Please file an infringement complaint to our content officer: Assaf Avissar Koren; our officer shall examine your complaint and shall forward it to the user who published said content for his answer, if possible. Should your complaint be false, harassing or in order to prevent legal use of service, you shall bear all liability to compensate us and the user which you reported as infringing. In your complaint you will be required to inform us with: (i) a written statement regarding what content infringes your rights and proof that you hold those rights; (ii) what is the exact URL of the content and where was it used; (iii) notification that you believe that the use made by the content is not considered fair-use, criticism, consumer protest or any other protected speech.

    6. Moderation: Pursuant to any notification, and promptly thereafter, we will moderate the content and review your request; we shall notify the user who posted the content on your complaint, including your information and request his response, if possible.

    7. Removal or Restoration: Should the user who posted the content fail to respond within 96 hours, we shall remove the content; had he responded, we will inspect his response and had there any material questions of fact or law arise, we shall forward his personal information directly to you so you could commence litigation over your complaint.

    8. Harmless: You agree and warrant to hold us and our users harmless and to immediately indemnify us or its users for any claim of copyright infringement, trademark dilution or patent infringement for any use of content according to these Terms of Service.

    9. No Obligation to Retain: Nothing in this Content Policy shall require us to retain your content.

14. Phone & Email Support: We provide you support through digital channels. Such support shall be provided in our regular business hours. Our support shall assist you in any service-related question and shall also provide you with walkthroughs in the service. In any case of service malfunction, our support shall also attempt to resolve the malfunction in a timely manner. Phone support shall be provided, however, solely to specific paying users.

15. Warranty: WE DO NOT WARRANT FOR SERVICE AND SUPPLIES IT ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK AND UNDER YOUR LIABILITY. WE MAKE NO WARRANTY THAT (I) THE SERVICE WILL MEET YOUR REQUIREMENTS AND (II) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE AND (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE AND (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS, OR (V) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

16. Liability: FOR NO CASE AND FOR NO REASON SHALL WE BE HELD LIABLE FOR ANY DAMAGES, DIRECT OR INDIRECT, CONSEQUENTIAL, EXEMPLARY, PHYSICAL OR SPECIAL, TO YOU, ANY OTHER USER OR ANY THIRD PARTY DUE TO ITS MISPERFORMANCE OF DUTIES HEREIN. WE PROVIDE THE SERVICE ON AN AS-IS BASIS AND SHALL NOT BE HELD LIABLE, TO THE EXTENT PERMITTED BY LAW, BY ANY CASE OF MISCONDUCT, NEGLIGENCE, GROSS NEGLIGENCE, MALICE OR ANY OTHER MEANS, TO ANY DAMAGES OR LOSS OF PROPERTY, VIRTUAL PROPERTY, REPUTATION, AND BUSINESS REPUTATION, USER ACCOUNT INFORMATION INCLUDING LOGIN INFORMATION, LOSS OF PROFITS, LOSS OF GOOD NAME, ALL RESULTING FROM THE USE OR INABILITY TO USE OUR SERVICES. SOME JURISDICTIONS DO NOT ALLOW SUCH LIMITATION OF LIABILITY. IN SUCH CASE, THEN OUR LIABILITY SHALL BE LIMITED SOLELY TO THE SUMS PAID BY OR TO YOU DURING THE 90 DAYS PRIOR THE EVENT CAUSING THE DAMAGE. YOU ACKNOWLEDGE THAT THIS DISCLAIMER OF LIABILITY WAS A MATERIAL PART OF OUR TERMS AND THAT IF WE WOULD HAVE BEEN REQUIRED TO BE LIABLE FOR SOME PART OF THE SERVICE AND/OR TO PROVIDE ANY WARRANTIES, THEN THE FEES SET FORTH IN THIS AGREEMENT WOULD HAVE BEEN DIFFERENT THAN STATED.

17. Indemnification: You hereby warrant and agree to hold us harmless and to indemnify us for any damage, loss, expense, legal expense or cost incurred as a result of (i) your use of the services in direct violation of these terms, including any false representation; or (ii) any claim, complaint or notification filed maliciously or negligently filed by you against any us or other users where no such claim had any legal standing.

18. Terminating Your Service: We shall have the right to terminate your use of the Service or to terminate the Service at any time and by providing you, or the entirety of users, a 7-day prior notice. Notwithstanding, we may terminate your use of the service at any time and without prior written notice in any case where it believes that you breached these terms and such breach may cause us irreparable harm unless your account is terminated immediately. Upon termination of these terms, you shall cease using our services.

19. Amending these terms: We may amend these terms from time to time, provided that you shall be informed by electronic mail upon such change. Such changes shall not come into effect until at least 14 days following the amendment and shall not have any retroactive effect on your rights.

20. Survival: Upon termination of these Terms of Service, the stipulations relating to limitation of user-generated content, liability, warranty, indemnification, governing law and jurisdiction shall survive.

21. Assignment: You may not assign any of your rights and/or obligations under these terms to any third party. We may assign its rights and obligations under these terms, by providing you with a 30-day written notification.

22. Governing Law, Jurisdiction, No Class Action: The laws of the state of Israel shall govern your use of the Services and these Terms of Service. Any dispute arising between us and yourself shall solely be brought to the competent courts of the Tel-Aviv District. You hereby agree and acknowledge that you may only bring claims against The Grid on an individual basis and not as a plaintiff or class member in any purported class or representative action or proceeding.

Privacy Policy (Merchants)

You are not required under law to provide us with any data. However, if you do not provide us with such data, we will not be able to provide you with the services.

 

What Personally Identifiable Data Do We Retain?

In order to provide you with the services, we collect the data you provided us in the Insertion Order, as well as other data you may convey to s from time to time. This includes, of course, your payment information, information about your type of business and transactional data.

 

Moreover, we collect some raw data that may be considered as personally identifiable, which is technical information about your device, such as your IP address, your operating system, and other technical information.

 

Moreover, when you register, we may retain the data you provided us at registration, including your name, photo and email address.

 

What Non-Personally Identifiable Data Do We Retain?

We also process data about your use of the services and other aggregate data which may not be reidentified.

 

How Do We Process This Data?

We use the data to provide you with the services and to improve the services. These are the only two purposes which the data is used for.

 

Who Are the Third Parties Who Have Access to This data?

We provide access to our employees, who are under strict confidentiality obligations, and to several third parties who provide us with services. We use the following third-party services:[2] 

• We use Amazon AWS as our hosting provider, including server hosting and Database services. All of the information is hosted on servers physically located within the European Union. More information about Amazon AWS privacy policy can be found here:

• We use Google Analytics in order to generate statistics on the usage of our websites. You can read more about Google Privacy Policy here:

 

Can We Contact You with Promotional Offers?

Yes. We may use the data you provided us, including your email address and phone numbers to provide you with promotional offers and newsletters.

 

We may also contact you if we believe your account was compromised.

 

Minors

Our service is not meant for minors, and we do not retain any data relating to minors.

 

Data Protection Officer

You may contact our Data Protection officer us at any time and lodge a complaint if you believe your privacy was invaded. For any data protection related query, please email the DPO at

 

Can You Review or Remove Your Data?

Yes. You can always review your data by contacting us and requesting a full copy of your personal data. We will process the request and provide it after sufficient evidence of your identity was provided.

 

You can also request to delete all relevant data when it is no longer required.

 

Compliance with Law Authorities

We comply with competent and authorized law authorities and shall provide them with data should we receive a valid request. We will attempt at all cases to object such requests if we see a valid cause for such objection under law.

 

Security

We use industry-grade security measures.

 

Reporting on Data Breaches

We report on all data breaches and will let you know if your personal data was compromised.

 

 

Disclaimer Privacy Policy (Users)

You are not required under law to provide us with any data. However, if you do not provide us with such data, we will not be able to provide you with the services.

 

The website and service are operated by Reimmuneo BV all rights reserved. Nothing in this website and service shall be construed as medical advice or an endorsement of any product.

 

These Terms of Service, alongside our Privacy Policy, are the sole agreement between us and yourself.

 

When using our website, we grant you the right and license to use the service in a bonafide manner and to submit information in the forms, and you, accordingly, provide us the right to use the data you provide us when using our services according to our privacy policy.

 

THE WEBSITE AND SERVICE ARE PROVIDED WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL VDOO BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THE WEBSITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

 

What Personally Identifiable Data Do We Retain?

We do our best not to collect personally identifiable data. However, two types of personally identifiable data are stored.

 

We collect some raw data that may be considered as personally identifiable, which is technical information about your device, such as your IP address, your operating system and other technical information when you use our website and telegram bot (if we receive it).

 

We may also collect personal data you filled out in our contact form bots when you reported a merchant or requested more information from us.

 

What Non-Personally Identifiable Data Do We Retain?

We also process data about your use of the services and other aggregate data which may not be reidentified.

 

How Do We Process This Data?

We use the data to provide you with the services and to improve the services. These are the only two purposes which the data is used for.

 

Who Are the Third Parties Who Have Access to This data?

We provide access to our employees, who are under strict confidentiality obligations, and to several third parties who provide us with services. We use the following third-party services:[3] 

• We use Amazon AWS as our hosting provider, including server hosting and Database services. All of the information is hosted on servers physically located within the European Union. More information about Amazon AWS privacy policy can be found here:

• We use Google Analytics in order to generate statistics on the usage of our websites. You can read more about Google Privacy Policy here:

 

Can We Contact You with Promotional Offers?

No.

 

Minors

Our service is not meant for minors, and we do not retain any data relating to minors.

​

Can You Review or Remove Your Data?

Yes. You can always review your data by contacting us and requesting a full copy of your personal data. We will process the request and provide it after sufficient evidence of your identity was provided.

 

You can also request to delete all relevant data when it is no longer required.

 

Compliance with Law Authorities

We comply with competent and authorized law authorities and shall provide them with data should we receive a valid request. We will attempt at all cases to object such requests if we see a valid cause for such objection under law.

 

Security

We use industry-grade security measures.

 

Reporting on Data Breaches

We report on all data breaches and will let you know if your personal data was compromised.